Shipping and Returns
CubeNation delivers your order using 3rd Party couriers like Pathao, Paperfly, etc. When you place an order, we check if all of the items are available. If yes, we send the order to packing. Once the order is packed, it would be handed over to the courier for delivery. It takes the courier the following days to deliver:
- Inside Dhaka: 1 Day
- Outside Dhaka: 2 Days
Order Processing
Your order needs to be packed right? This is processing. Processing includes:
- Verifying stock availability with Warehouse
- Contacting/Notifying/Confirming the customer
- Updating the order to "Packing"
- Printing Packing label
- Finding your ordered items in the warehouse
- Packing them in bubble wrap and shipping bag
- Attaching the Courier Label
- Handing over to the courier
Processing Hours
We process orders at different hours on different days. If you order before these hours on these days, we can process them the same day. Otherwise, we will process them on the next day. Which adds 1 additional day to the delivery date.
| Day | Processing Ends on |
| Everyday | 03:30 PM |
Shipping Details
Courier Delivery/Home Delivery/Free shipping
- ♦ 24 hours to Deliver inside Dhaka Metro (60 BDT)
- ♦ 2-3 Days outside Dhaka (100 BDT) Free shipping available for orders over 1000 BDT
Local Pickup
You can pickup from our warehouse. Please Contact us for details.
Return Policy
- By ordering from Cubenation, you accept these return policies:
- 1. We would provide you a 100% Product price Refund if the Product is Damaged and we are unable to replace it.
- 2. We would Replace your Product if the product is not as Specified in your order (Wrong Product) or, The Product is Damaged. The product may have minor scratches if it doesn’t have any plastic wrapping. We wouldn’t refund/return on cases like these.
Order Changes
ORDER CAN NOT BE CANCELLED IF IT HAS BEEN PACKED. You can still contact us to make changes. But we cannot guarantee it.
Rejecting a delivery once it has been shipped may lead to a 120 BDT cancellation charge. You have to pay that during the cancellation or with your next order.